Frequently Asked Questions
When are tickets on sale?
We are working hard to build out the best ticket buying experience possible. We aim to launch ticket sales for our 2024 show in mid-October, 2023.
What is your refund policy?
Please refer to our Terms and Conditions for our refund policy. The Terms and Conditions can be accessed via our website footer.
When can I arrive for early entry?
Gate opens at 9am on Thursday September 29, 2024 for early entry. You will be required to have an early entry ticket to to enter the grounds on early entry day.
Can I buy tickets on site?
In the event that Wicked Woods does not sell out prior to the event starting, tickets will be available for purchase at the gate. Gate ticket sales are cash only.
Can I transfer my digital ticket?
Wicked Woods digital tickets can be transferred to another name via your ticket portal. The name on the ticket must match the name on a Government issued piece of ID for entry. Wicked Woods does not assume any liability when presented with an invalid ticket at the front gate. We encourage you to buy from reputable sources. We have set up a ticket exchange group on Facebook for those wanting to buy or sell tickets.
Do I need a parking pass?
In order to camp with your vehicle, you will be required to purchase a car/truck parking or a RV parking pass. We have a free parking available at the front gate, which is only a short walk in with your camping gear, if you don't need to camp with your vehicle.
Do you have fancy camping?
Wicked Woods offers Glamping Packages through our ticket sale portal. Our package includes a fully setup 3 meter diameter bell tent, comfy queen size bed with sheets, and a decorated lit up area. You can add on extra items like bedding, water container, cooler, camping chairs, etc when purcahsing your Glamping.
Will there be vendors?
Wicked Woods has many different food and merchandise vendors to choose from to meet your shopping needs.
I'm a vendor, can I sell my goods?
All vendors must be approved by Wicked Woods and sign a Vendor Contract. Please submit an application if you wish to sell any type of goods at Wicked Woods. Unauthorized commercial vending prohibited. Selling anything without written consent from Wicked Woods Music Festival, is prohibited and may result in removal from the festival grounds.
Is there a potable water source?
There will be bottles of water available for purchase at the Vendors as well as multiple free potable water stations to fill up your reusable water containers.
Do you have an ATM?
Yes, there will be an ATM on site. Our ATMs are incredibly busy once the event starts and we encourage you to bring cash with you to site.
What if I loose my wrist band?
Wristbands are required at all times. If your wristband is lost, please bring your ticket and ID to the HR department and they will issue you a new wristband and invalidate the RFID tag on your misplaeced wristband.
Is there cell phone service?
Yes, there is cell phone service on site. The signal varries across carriers. but there is generally at least one bar for each carrier.
Can I bring my pet?
No, for the safety of all, pets are not allowed on site for Wicked Woods Music Festival. Registered service animals are permitted. Vehicles will be searched at the gate, if a pet is found, you will be refused entry. Please ensure you make arrangements for your pets. Service documentation required for service pets.
Can I bring my kid?
Although it would be wicked if you could bring your kiddo, we are a 19+ event. For a full list of prohibited items, please refer to the planning page in our info hub.
What is the weather like?
Plan for warm days and cool evenings. Although Wicked Woods is situated in Fairmont Hot Springs where the weather is milder, it still can get chilly in the evening. There will be fires and warm areas throughout to keep you nice and toasty!
What should I bring?
For a full list of suggested items to bring, please refer to the planning page in our info hub.
What are your prohibited items?
For a full list of prohibited items, please refer to our planning page on the info hub and review our Code of Conduct.
What is your 'Leave No Trace' policy?
Infractions are subject to fines. Your entry includes a $3 environmental fee per person. It will include for your convenience a large dark garbage bag for garbage, a large clear bag for returnable recyclables and a pocket ashtray for your butts! Wicked Woods is held on sacred ground and we are focused on ensuring it is not left littered. Wicked Woods staff will check all campsites upon guest departure and provide clearance for you to exit the grounds. Please act respectfully.
When are Performer/Artist/Vendor/Volunteer/Staff applications open?
We will announce open applications as they become available on social media. Be sure to follow us on Instagram and Facebook for announcements and deadlines. Please refer to our Jobs and Volunteer pages for current open roles.
