Health, Safety + community care
health & Safety
Medical Services
Event Medical Services & On-Site Care Partner
Wicked Woods is proud to partner with Odyssey Medical as part of our commitment to providing a safe, well-supported, and professionally managed festival environment for our guests, crew, artists, and community.
At Wicked Woods, safety is our highest priority. We are committed to working with experienced industry partners who help us uphold the highest standard of care in the event medical field. Through our partnership with Odyssey Medical, we continue to strengthen our emergency preparedness, enhance guest support, and create an environment where our community can feel confident knowing professional care is available on site.
Odyssey Medical
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Odyssey Medical is a leader in event medical services, providing expert medical support for special events and mass gatherings across Canada. With years of experience supporting marathons, festivals, sporting events, and VIP gatherings, Odyssey Medical prioritizes the safety and well-being of participants, staff, and attendees.
Their multidisciplinary team includes paramedics, first responders, nurses, and medical specialists who provide comprehensive emergency response, risk management, and on-site care. Whether supporting a large-scale event or private venue, Odyssey Medical delivers professional, reliable, and efficient medical services tailored to the needs of each event.
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As our on-site medical services partner, Odyssey Medical plays a critical role within the Wicked Woods Public Safety and Health & Wellness framework. Their team supports the festival through professional medical response, emergency care, risk management, and coordination with our Public Safety team to ensure guests have access to timely, compassionate, and reliable care when they need it most.
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List of symptoms that should require medical attention immediately.
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Call the SOS Emergency Line immediately and report nearest Muster Point or landmarks.
SOS # 250 - 686 - 6688
Security Services
Security, First Aid & Community Safety Partner
Wicked Woods is proud to partner with Elite Security & First Aid Services as part of our continued commitment to ensuring the safety, security, and well-being of our guests, crew, artists, and wider festival community.
At Wicked Woods, we believe safety and security should be approached with professionalism, respect, and care. Our goal is to create an environment where everyone feels welcome, protected, and supported while enjoying the magic of the Woods. Through our partnership with Elite Security, we are able to strengthen our on-site safety operations and provide a reassuring presence for our community.
Elite Security & First Aid Services
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Elite Security & First Aid Services is a BC-based safety provider formed by industry experts. Their mission is to protect the interests of their clients and community in an ethical, law-abiding manner.
Elite is committed to providing superior service to their clients while creating opportunities for their members to grow and develop as they pursue career goals in private security, law enforcement, paramedicine, and other related fields.
Their members have worked closely with event organizers, business owners, and loyal patrons across a variety of settings. Elite prioritizes building strong relationships within the communities they serve, allowing their team to be an effective and reassuring presence that reflects their clients’ commitment to the well-being of their guests.
At Wicked Woods, this partnership supports our broader commitment to creating a safer festival experience rooted in accountability, professionalism, respect, and community care. With Elite Security & First Aid Services on site, our team is better equipped to respond to safety concerns, support guests, and help maintain a secure environment for everyone in the Woods.
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As our security and first aid services partner, Elite Security plays an important role within the Wicked Woods Public Safety framework. Their team supports the festival through professional security presence, guest assistance, access control, incident response, first aid support, and proactive safety monitoring throughout the event site.
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List of prohibited items and security risks
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Call the SOS Emergency Line immediately and report nearest Muster Point or landmarks.
SOS # 250 - 686 - 6688
Fire & Rescue Services
True North Fire Rescue
Festival Fire Safety & Emergency Preparedness Partner
Wicked Woods is proud to partner with True North Fire Rescue as part of our continued commitment to creating a safe, prepared, and well-supported festival environment for our guests, crew, artists, and community.
As a key member of our Public Safety framework, True North supports Wicked Woods through fire safety planning, emergency preparedness, on-site response readiness, and proactive risk mitigation. Their experience in festival fire safety helps strengthen our ability to identify potential hazards, respond effectively, and maintain a safer environment across the festival grounds.
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At True North, our mission is to set the gold standard in festival fire safety by combining modern technology with proven fire service reliability. We are committed to creating safe, well-prepared environments where attendees and staff can fully enjoy every event with confidence and peace of mind. True North is an industry leader in festival fire safety, dedicated to protecting people, property, and experiences. As a forward-thinking company, they specialize in delivering innovative safety solutions tailored to the dynamic nature of festivals and large-scale events.
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Their approach blends cutting-edge technology with time-tested fire service practices, ensuring every safety measure they implement is both effective and dependable. True North works closely with event organizers to anticipate risks, enhance preparedness, and maintain the highest level of safety throughout every stage of an event. At Wicked Woods, this partnership plays an important role in supporting our broader commitment to public safety, emergency preparedness, and community care. With True North on site, our team is better equipped to create a festival environment where guests and crew can feel confident, supported, and protected. At True North, safety is more than a service; it is the foundation of unforgettable, worry-free festival experiences.
Contact: safety@truenorthfireservice.com with any inquiries.
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Fire Safety & Emergency Response
Open flames of any kind are prohibited throughout the festival site and campgrounds. Conditions can become extremely dry during the summer months, and provincial fire restrictions may be in effect before and during the event.
Wicked Woods has a dedicated Fire & Emergency Response team on site. In the event of a fire or emergency, call the Wicked Woods SOS line immediately or notify the nearest staff member, volunteer, or security team member.
SOS: 250 - 686 - 6688
Fire Prevention Guidelines
Ensure any propane cylinders brought to site are in good working condition and within their certified service life.
Do not leave vehicles idling on grass or other dry vegetation.
Turn off and safely store any heat-generating devices when not in use.
Keep all heat sources well away from tents, canopies, vehicles, and other combustible materials.
Prohibited Items
The following are not permitted anywhere on site:
Campfires or fire pits
Candles or open-flame lanterns
Fireworks, sparklers, or pyrotechnics
Fire poi, fire hoops, or any fire performance equipment (unless you are a contracted performance artists for this years programming)
Fuel containers, including white gas
Tiki torches
Charcoal or propane BBQs
Hibachi-style camp stoves
Propane-powered heaters
Portable propane campfires
Help us protect our community, the surrounding forest, and the future of Wicked Woods by following all fire safety regulations while on site.
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Call the SOS Emergency Line immediately and report nearest Muster Point or landmarks.
SOS # 250 - 686 - 6688
Ankors
Ankors east kootenays
Harm Reduction, Outreach & Community Wellness Partner
Wicked Woods is proud to partner with ANKORS as part of our ongoing commitment to creating a safer, more informed, and more compassionate festival environment for our guests, crew, artists, and community.
At Wicked Woods, we recognize that harm reduction is an essential part of public safety. We believe guests should have access to accurate information, compassionate support, and services that prioritize dignity, respect, confidentiality, and personal well-being. Through our partnership with ANKORS, we are able to offer support that meets people where they are, without judgment or stigma.
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ANKORS’ mission is to respond to the evolving needs of those living with and affected by HIV/AIDS, Hepatitis C, and other blood-borne pathogens, while fostering healthy, informed communities.
ANKORS works from a wellness model rooted in support, advocacy, harm reduction, prevention, and education. Their programs and services are client-centered, focused on the whole person, and strengthened through partnerships with others.
Their philosophy is guided by a belief in holistic care, dignity, respect, personal empowerment, and community empowerment. ANKORS provides services in a non-judgmental manner, without prejudice, and upholds each individual’s right to anonymity and confidential support.
ANKORS also works to address the social determinants of health and risk factors that contribute to the spread of HIV/AIDS, Hepatitis C, and other blood-borne pathogens. Their work reflects a strong commitment to respect, barrier-free service, physical and mental health, consumer engagement, professionalism, best practices, cross-sector partnerships, diversity, compassion, and inclusion.
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ANKORS plays an important role within our Health & Wellness framework by providing harm reduction education, outreach support, prevention resources, and non-judgmental care. Their presence at Wicked Woods helps strengthen our commitment to community safety, informed decision-making, and barrier-free access to support.
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Harm reduction is a key part of ANKORS’ work. This approach focuses on reducing the harmful effects of behaviours that may place individuals at risk, without requiring abstinence as a condition of receiving care or support.
At Wicked Woods, this partnership supports our broader vision of a festival culture rooted in care, connection, accountability, and respect. By working alongside ANKORS, we continue to build a healthier and safer environment where guests can access trusted resources, make informed choices, and feel supported throughout their time in the Woods.
Harm Reduction Services
Harm Reduction & Sanctuary
Community Care, Outreach & Safe Support
At Wicked Woods, taking care of each other is part of the experience. We are committed to creating a safer, more compassionate festival environment where our community can access support without fear, shame, or judgment.
Our Harm Reduction & Outreach Team is here to support you with compassion, respect, and zero judgment wherever you’re at. Whether you need safer use supplies, a quick check-in, some real talk, or help connecting with medical or safety teams, we’ve got you.
Harm reduction at Wicked Woods is about community, care, and looking out for one another so everyone can enjoy the festival as safely as possible. You’ll find our team throughout the grounds, ready to support, listen, and help you stay well while you soak in the magic of the Woods.
Harm Reduction & Outreach
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Sanctuary is a calm, supportive space available for anyone who may need a break from the festival environment. Whether you are feeling overwhelmed, emotionally activated, overstimulated, anxious, or simply need a quiet place to ground yourself, Sanctuary is here for you.
This space is rooted in care, compassion, confidentiality, and respect. Our Sanctuary team provides non-judgmental emotional support, grounding assistance, and a peaceful environment where guests can rest, reset, and feel supported. When needed, Sanctuary can also help connect guests with medical, harm reduction, or public safety teams.
At Wicked Woods, we believe a true festival community is one where people feel seen, respected, and supported. Harm Reduction, Outreach, and Sanctuary are essential parts of our commitment to building a safer space for our guests, crew, artists, and wider community.
Take care of yourself. Take care of your friends. We’ll be here every step of the way.
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Wicked Woods Safety Coordinators
Safety Coordinators support the overall health, safety, and well-being of everyone on site. Working alongside Medical, Security, Fire Rescue, Harm Reduction, Sanctuary, Site Operations, and festival leadership, they help ensure effective communication, emergency preparedness, and coordinated response throughout the event.
Their responsibilities include monitoring site conditions, identifying potential hazards, supporting incident response, coordinating between departments, and assisting with guest, crew, volunteer, and artist safety concerns.
If you have a safety concern or need assistance, speak with the nearest staff member or visit Guest Services.
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At Wicked Woods, safety is not the responsibility of one person or one department; it is a shared commitment across our entire community. Our Safety Coordinators help bring that commitment to life by supporting collaboration, preparedness, accountability, and care throughout the festival.
Their work helps ensure that our Public Safety partners are connected, our response systems are organized, and our community has access to support when it matters most. Whether assisting with daily operations, responding to an incident, or helping guide emergency preparedness, the Safety Coordinators are an essential part of creating a safer and more supportive experience in the Woods.
Through their leadership, coordination, and commitment to community care, Wicked Woods continues to strengthen a festival culture where people can feel safe, supported, and able to fully enjoy the magic of the Woods.
Reporting Services
Reporting A Concern
REES - Reporting for safety concerns-
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More About REES Reporting Services →
Accessibility Services
Accessibility Assistance
Support, Inclusion & Guest Experience
At Wicked Woods, we believe everyone deserves the opportunity to experience the magic of the Woods in a way that feels safe, supported, and accessible. We are committed to continuing to improve accessibility across our festival site and to providing options that help reduce barriers for members of our community.
As an outdoor music festival located in a natural environment, Wicked Woods takes place on uneven terrain, forested areas, gravel roads, hills, grass, and rustic campground spaces. While the landscape is part of what makes the festival so special, we recognize that it can also create challenges for guests with mobility needs, disabilities, medical conditions, sensory sensitivities, or other accessibility considerations.
Our team is committed to working with guests wherever possible to support their festival experience. This may include accessible camping options, accessible washroom access, support with site navigation, information about terrain and distances, and coordination with our Guest Services, Public Safety, Medical, Sanctuary, and Harm Reduction teams when additional support is needed.
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Accessibility Support May Include
Designated accessible camping options, where available
Accessible washroom access in key areas
Support with arrival planning and site information
Guidance on terrain, distances, and festival layout
Connection to Medical, Sanctuary, Harm Reduction, or Public Safety teams if needed
Assistance identifying quieter or lower-stimulation areas
Support for guests with mobility, sensory, medical, or wellness-related needs
Pre-arrival communication to help guests plan their weekend
Guests who may require accessibility support are encouraged to complete our Accessibility Request Form before arriving at the festival. This allows our team to better understand your needs, provide accurate information, and coordinate available support options in advance.
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While we may not be able to accommodate every request due to the natural layout of the festival grounds, we will always do our best to work with guests respectfully, compassionately, and proactively.
At Wicked Woods, accessibility is not an afterthought; it is part of our ongoing commitment to community care. We are dedicated to learning, improving, and continuing to create a festival environment where more people feel welcome, supported, and able to fully participate in the experience.
Accessibility Request Form: Submit your request here. -
Wicked Woods is committed to creating a more inclusive and supportive environment for all guests, artists, crew, volunteers, and community members. Accessibility is an important part of our broader Health, Safety & Community Care framework, and we continue to review our site operations each year to identify where improvements can be made.
Our goal is to provide clear information, thoughtful planning, and respectful support so guests can make informed decisions and feel prepared before arriving on site.
Water & Sanitation Services
Free Water Access
Porto Access
Shower AccessWater Services
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Wildlife & bear Safety
Wildlife Safety
Wildlife info + safety tips-
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More About Wildlife Safety →
Thank you
Wicked Woods would like to extend our sincere gratitude to the dedicated service providers, contractors, response teams, volunteers, and safety professionals who help make this event possible each year.
From planning and prevention to on-site support and emergency response, their expertise, professionalism, and commitment play a vital role in creating a safer experience for our community.
Safety is, and always will be, our highest priority. We continually strive to raise the bar, and the individuals and organizations who support our event consistently help us exceed it. Their hard work behind the scenes allows thousands of guests to gather, connect, and celebrate with confidence.
Thank you for helping make Wicked Woods a safer place for everyone.
Get In Touch
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